Dr. Stuart Gluckman opened Mendon Village Animal Hospital in 1979 and was joined by Dr. Allan Reichenstein seven years later. Together, they built the animal hospital we are in today! Over the years, Dr. Gluckman and Dr. Reichenstein have hand-picked veterinarians and staff who share their passion for providing quality veterinary care in a friendly, family-like environment.
We are proud to be able to say that some of our clients have been a part of Mendon Village Animal Hospital since the very beginning. We are grateful to our clients who have put their trust in us for so many years, and are happy to welcome new clients and patients to the MVAH family!
MEET OUR TEAM
Dr. Allan Reichenstein began college in architecture school at Tulane University, later graduating from the University of Wisconsin with a bachelor of science degree in Zoology. He went on to pursue a career in veterinary medicine and received his DVM degree from Cornell University in 1984. “Our pets play a vital role in our lives and potentially in our health and well being. My hope is to help people manage their pet’s health by providing them the care and information they need to make decisions they feel are best for themselves and their pets.”
Dr. Reichenstein lives in Honeoye Falls with his wife Debbie who is a School Psychologist. They have five grown children, four cats, and a dog.
From as early as she can recall, Dr. Augustyn has held a special passion for all types of animals and their well-being. Before her first family dog, she would take any opportunity to feed the neighbor’s horses, walk dogs, or pet-sit. During her first job as a local kennel attendant, she was exposed to the medical aspect of animal care and became hooked. She aspired to be involved in fostering and protecting the human-animal bond in all its capacity.
Dr. Augustyn obtained a bachelor’s degree in biomedical sciences from Rochester Institute of Technology before moving on to Cornell University College of Veterinary Medicine to obtain her Doctor of Veterinary Medicine degree. Dr. Augustyn has fallen in love with the veterinary profession because of the daily versatility, diagnostic challenges, hands-on learning opportunities, and relationship development it affords. It is her goal to provide the highest quality and compassionate care to each patient while creating a low-stress and fun environment for everyone involved in each visit.
Dr. Augustyn has a special interest in orthopedics and surgery which stems from her background as a college athlete. In addition to the excited greetings from her patients or watching them make a full health recovery, working alongside her talented and caring co-workers bring joy and laughter to each day at the clinic. Outside of the clinic, Dr. Augustyn values spending her time with her parents and three sisters who reside within the Rochester area. She shares her home with a scruffy terrier-mix named Alfred, she adopted during veterinary school. They enjoy adventuring outdoors, hiking, and running together.
Dr. Willardson grew up right around the corner from MVAH. Her family brought their pets here when she was a kid!
Dr. Willardson attended Nazareth College of Rochester and graduated with a biology degree. She then went on to Cornell University College of Veterinary Medicine and earned her Doctor of Veterinary Medicine Degree in 2006. For several years she worked on performance horses before focusing exclusively on dogs and cats. She is truly passionate about providing compassionate, quality care for animals to improve the human-animal bond. She currently lives in Farmington with her fiancé, her son, and her soon-to-be step children. Her personal hobbies include hiking, kayaking, and traveling.
Dr. Eddy grew up in Central NY and earned her undergraduate degree in biomedical sciences at Marist College. Wanting to experience a new part of the country, Dr. Eddy then moved to TN where she pursued her Doctor of Veterinary Medicine degree at Lincoln Memorial University. After 4 years in the south, she decided to move back closer to family and worked in a general practice/urgent care facility before joining us here at MVAH.
Dr. Eddy has a passion for helping others and making a difference in the lives of her patients and their families. She believes that our pets play a crucial role in our lives and strives to provide them with the highest quality care they can receive. In her spare time, Dr. Eddy loves to be outside hiking, running, playing soccer, and being out on the water. When she is not outside, you can find her spoiling her “nephews” Theodore the Frenchie and Baxter, and her “niece” Sophie.
As a child Amy always had a huge love for animals and the desire to care and comfort them. It was during elementary school and after several trips to Lollypop Farm with her Nana to visit the animals available for adoption that she decided to pursue a career in the veterinary industry. This was a decision that Amy never wavered from and eventually became a reality in 1999 when she obtained her associate’s degree in Veterinary Technology from SUNY Delhi. Amy began working at Mendon Village Animal Hospital right after graduation as a veterinary technician, later taking on the role as Practice Manager. The quality of care, knowledge and skill set of her team members is what makes Amy most proud to be part of the MVAH family. Amy and her husband Denny have two incredible children, Marissa and Caleb, they also share their home with a handsome yellow Labrador Retriever named Brady (football fans need not worry, Amy is a Buffalo Bills fan, her dogs name was not chosen for a certain NFL quarterback). Outside of work Amy has an intense love for camping, she also enjoys spending time with family and friends, attending her son’s sporting events and watching her daughter achieve her professional goals.
Camryn graduated from Medaille College in 2020 with an Associates and Bachelors degree in Veterinary technology. She began her career working at Orchard Park Veterinary Medical Center as an assistant and eventually transitioned to a Veterinary Technician. Camryn loves getting to know every patient and seeing them grow. She currently resides in Webster with her husband Cameron and son Colton along with her Border Collie mix, Milo and cat, Paisley. When not at work Camryn loves spending time outdoors with her family.
DJ decided midway through her associates program in Veterinary Technology to further her education and in turn received her bachelors degree in Veterinary Technology from Medaille College in 2006. She has been part of the Mendon Village Animal Hospital family since 2007 as a Veterinary Technician. Her special interests in veterinary medicine include surgery, nutrition and animal behavior. DJ shares her home with her husband and son, two dogs named Harper and Anchor and a cat named Piper. When not at work, she enjoys spending time with her friends and family.
Dianne’s love for animals comes from growing up on a small dairy farm outside of Dansville, NY, which made her decision to work with animals an easy one. Dianne graduated from Alfred State College in 2008 with an associate’s degree in Veterinary Technology, from there she began her career at Mendon Village Animal Hospital. As a veterinary technician Dianne has many roles to fill on a daily basis, although all are important the one she loves the most is assisting with surgery. Her goal each day is to make every animal feels comfortable, loved and safe while they are away from home. Dianne shares her home with her husband Nick and their two sons, Lawson and Landon. They also have a rat terrier mix named Olive, and three cats, Yeller, Ellie, and Rodney.
Jeni knew she wanted to work with animals from a very young age. She graduated from Alfred State College in 2006 with an associate’s degree in Veterinary Technology. She has been part of the team at Mendon Village Animal Hospital since 2011. Of all the roles she fills as a veterinary technician, the role of caregiver is Jeni’s favorite. She makes it a priority to help every dog and cat she works with feel as comfortable and loved as possible. When not at work Jeni enjoys spending time with her husband and daughter. They share their home with a hound mix named Sadie and two cats, Charlie and Bella.
Maureen, also known as Mo, wanted to be a pet shop owner at a very young age because she wanted to be around animals. She then learned as she aged she could medically help animals and wanted to pursue veterinary medicine.
She started veterinary technician school with the mindset of continuing on to veterinary school, but soon discovered after starting working as a veterinary technician she was very satisfied with all the ways technicians could help animals alongside the veterinarians. Maureen lives with her husband Paul, their newborn Mila, and her twin stepsons Alaric and Gavin. They have many fur-children…4 mixed breed dogs; Dixon, Sasha, Tikaani, and Svedka, and 3 cats named Celia, Kitch, Hiro. When not helping animals at the clinic or spending time with her own fur babies, she is spending time with her kids, traveling to obstacle course races, and riding her motorcycle.
Megan’s love for animals began at a very young age, growing up with many dogs and cats (as well as a few salt water fish and other exotic animals). After obtaining her bachelor’s degree in Psychology from SUNY Oswego, Megan’s compassion for animals guided her to go back to school and pursue her dream of becoming a veterinary technician. She graduated from Medaille College where she received her A.A.S. in Veterinary Technology, and joined the Mendon Village Animal Hospital team in the beginning of 2017. Megan truly loves seeing the bond between an owner and their pet, and strives to improve and strengthen that bond by providing the best care possible. Megan grew up in the Chili area, and currently resides in Rochester with her husband Jeff, daughter Zana, two little papillons Poco and Reba, and their 3 cats named Kitty, Tino, and Wilson. When she is not busy working Megan enjoys going to concerts, traveling, watching the Buffalo Bills, and spending time with family and friends.
Tonya has always loved animals and knew she wanted to work with animals from a young age. Growing up, her family always had dogs, cats, and rabbits. She graduated from Alfred State College in 2019 with her associates degree in Veterinary Technology as well as an associates degree in Agricultural Technology. Out of her many roles as a technician, her favorite role is helping animals feel more comfortable and helping them to feel better when not feeling well. Tonya shares her home with her boyfriend Dan, her two cats named River and Suzy, a pitbull named Achilles and a rabbit named Copper. When not at work, Tonya enjoys spending her free time with her family and friends.
Aubrey grew up surrounded by animals on her family’s farms and in their homes. She realized growing up that she had a passion for the care of animals and how they communicated. When Aubrey graduated she had planned on joining the Marines in the K9 behavioral unit but her plans changed when she discovered her other passion, helping people. Aubrey worked in many different client service positions until joining Mendon Village Animal Hospital, which completes her goal of helping pets and their owners. Aubrey has 2 dogs and 5 cats and her passion for animals grows daily. She plans to continue her education in veterinary medicine/behavior management.
Cheyenne wandered around after high school not really knowing what she wanted to do in life. She tried many jobs in many different industries, attended college, but she still wasn’t sure what career path she wanted to take. Cheyenne accepted a job at a boarding kennel and at that moment everything fell into place. She’s always loved animals but never realized there were so many different job opportunities in that field. After leaving the kennel she knew exactly what it was that she wanted to do, become a veterinary technician, which she is currently working towards. Cheyenne has three dogs at home that are her very best friends, her brothers, and they allow her the opportunity to put into practice everything she is learning. She is super excited to have joined the Mendon Village Animal Hospital team and to have the opportunity to work with so many great people. Cheyenne loves all that she has learned and can’t wait to learn more while giving the best experience to the clients she possibly can.
Lori has worked for Mendon Village Animal Hospital since 1999. Because she has had animals her whole life, it seemed most appropriate that her job would also involve taking care of them and helping people who share her love for them. Lori enjoys her work here and finds it very rewarding and interesting. Lori has a horse farm that consumes most of her free time. She enjoys riding her horses and taking care of them. She also has two dogs, Jessie and Finn, and a feral barn cat.
Lori rejoined Mendon Village Animal Hospital in early 2016 after working in the retail management field for 5 1/2 years. She greatly enjoys the daily interaction with clients and their animals and having the opportunity to constantly be gaining knowledge and skills to pass along. When not working she enjoys spending time with her husband and 2 children. They share their home with Genny, a Shepherd/Akita mix, and two cats, Kirah and Shaelah. In her free time, Lori enjoys genealogy, baking, painting and sewing.
Abby chose to go into the veterinary industry because of her pets. She has two dogs named Oreo and Rickie, a cat named Largato, and three guinea pigs named Moose, Horse, and Cory. Whenever one of them got sick, she always tried to research their problems and come up with a diagnosis. From there, her passion for animal medicine blossomed, so she attended a Small Animal Veterinary Course at Cornell over the summer. She just couldn’t get enough of the hands-on work, so she was thrilled when she learned about a job at a local veterinary clinic to further pursue her interests. Each day, she tries to learn something new from the vets/techs and always tries to keep her rooms running smoothly. It never fails to make her smile when she sees a pet come in sick and then walk out with a wagging tail.
Chaz knew growing up she wanted to work with children or animals. When the opportunity presented itself in 2011 to join the Mendon Village Animal Hospital team she happily accepted. She began her career at MVAH working as a receptionist and as years passed she found herself wanting to work more closely with the animals. She moved into the role of Exam Room Assistant and progressed into the role of Patient Care Advocate, working closely with the team of Licensed Veterinary Technicians to care for surgical patients. Chaz shares her home with her boyfriend Tommy and their Pitbull named Roc. When not at work Chaz most enjoys spending time outdoors.
Mendon Village Animal Hospital has established a fund to be used to help pets in need of medical services where there are financial limitations. This fund is comprised of donations made by our hospital in honor and in memory of our patients who have crossed the rainbow bridge.
We also accept donations from clients who wish to contribute to this fund. Please note that because we are not a charitable organization, we are not able to offer receipts for tax deduction purposes.
At the end of every year we host a donation drive to benefit some of the local rescue organizations who give so much to pets in need in our community. We spend the holiday season collecting food, toys, bedding and supplies to deliver to those who provide a safe place for dogs and cats to await their forever homes.